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Vet Spotlight: Meet the Vetster RVTs - Vetser Virtual Vet Spotlight header image

Blog · For vets

Vet Spotlight: Meet the Vetster RVTs

Deeply committed to delivering an industry-leading experience for our pet owners and veterinarians means having the right people on our team to help navigate the many questions that arise each day. Vetster employs registered veterinary technicians who have worked in clinics with hands-on experience to support a wide variety of needs within our business - from providing support to veterinarians, to connecting pet owners with the best veterinarian specializing in their pet’s needs, to providing pet health coaching and triage directly to pet owners.

The Vetster Editorial Team Vetster

The Vetster Editorial Team

7 min read

Introducing AI Scribe: Smarter charting so you can focus on patient care - Introducing_AI_Scribe

Blog · For vets

Introducing AI Scribe: Smarter charting so you can focus on patient care

AI Scribe captures the transcript from your consultation and organizes that content into a structured DAP format.

The Vetster Editorial Team Vetster

The Vetster Editorial Team

8 min read

Setting the stage for success: How to manage client expectations in virtual care - Setting the stage for success

Blog · For vets

Setting the stage for success: How to manage client expectations in virtual care

Clear expectations support smooth, effective virtual appointments. When clients know what fits within their scheduled time, conversations stay focused and productive, leading to a more positive experience for both you and the pet owner.

The Vetster Editorial Team Vetster

The Vetster Editorial Team

4 min read

No VCPR? No problem. Providing general advice on Vetster - A vet offers general advice on vetster

Blog · For vets

No VCPR? No problem. Providing general advice on Vetster

Learn how veterinarians deliver ethical, high-value general advice in telehealth, supporting informed pet care decisions without diagnosing or prescribing.

The Vetster Editorial Team Vetster

The Vetster Editorial Team

11 min read

Post appointment roles and responsibilities - Post Appointment Roles and Responsibilities header image

Blog · For vets

Post appointment roles and responsibilities

On Vetster, the appointment doesn’t end when the video call ends. Completing your record, entering prescriptions, and supporting clients through fulfillment and follow-up are all part of delivering high-quality, compliant care.

The Vetster Editorial Team Vetster

The Vetster Editorial Team

7 min read

Tips for working with human pharmacies - Tips for working with human pharmacies

Blog · For vets

Tips for working with human pharmacies

On Vetster, where fulfillment sometimes involves human pharmacies, clear and proactive communication helps ensure smooth processes and reinforces client confidence in virtual care.

The Vetster Editorial Team Vetster

The Vetster Editorial Team

13 min read

From unacceptable to exceptional: DAP examples that set the standard - From unacceptable to exceptional_ DAP examples that set the standard

Blog · For vets

From unacceptable to exceptional: DAP examples that set the standard

Medical records capture the story of the patient, the veterinarian’s reasoning, and the plan for moving forward. High-quality records protect veterinarians, support continuity of care, and build client trust.

The Vetster Editorial Team Vetster

The Vetster Editorial Team

9 min read

Level 2 of Vetster’s virtual care master class is here! - Level 2 Vetster Master Class header image

Blog · For vets

Level 2 of Vetster’s virtual care master class is here!

If you’ve completed Level 1 of the Vetster Virtual Care Master Class, you already understand the fundamentals of virtual practice. Now, it’s time to elevate your skills with Level 2 and take a deeper dive.

The Vetster Editorial Team Vetster

The Vetster Editorial Team

4 min read

Vet Spotlight: Learn how Dr. James maintains a streamlined and efficient workflow on Vetster - Vetser Virtual Vet Spotlight header image

Blog · For vets

Vet Spotlight: Learn how Dr. James maintains a streamlined and efficient workflow on Vetster

Meet Dr. Shannon James, a dedicated veterinarian for 15 years, earning her medical degree from the University of Tennessee.

The Vetster Editorial Team Vetster

The Vetster Editorial Team

5 min read

What is VetsterRxⓇ and how do I use it? - What is VetsterRX and How do I Use It

Blog · For vets

What is VetsterRxⓇ and how do I use it?

VetsterRx® is the tool for connecting pet owners with the right products — whether it’s prescription medication, therapeutic diets, or over-the-counter pet care items — is a critical part of delivering high-quality care

The Vetster Editorial Team Vetster

The Vetster Editorial Team

7 min read

Vet Spotlight: Dr. Julian’s insights into pet owner education - Vetser Virtual Vet Spotlight header image

Blog · For vets

Vet Spotlight: Dr. Julian’s insights into pet owner education

Meet Dr. Tim Julian, a veterinarian with 14 years of experience treating dogs and cats. A graduate of Ontario Veterinary College, and former owner of a Toronto practice for nine years, Dr. Julian now focuses on providing affordable, effective virtual care.

The Vetster Editorial Team Vetster

The Vetster Editorial Team

6 min read

Dr. Clark's Journey Through Vetster's Virtual Care Master Class - Vetser Virtual Vet Spotlight header image

Blog · For vets

Dr. Clark's Journey Through Vetster's Virtual Care Master Class

Dr. Clark is passionate about wellness, client education, and animal welfare. Since Vetster has released its very own Virtual Care Master Class, we wanted to ask Dr. Clark what she thought about the course.

The Vetster Editorial Team Vetster

The Vetster Editorial Team

5 min read

How to take a professional profile photo - How to take a professional photo

Blog · For vets

How to take a professional profile photo

In the realm of virtual veterinary care, your profile photo is the foundation of building a strong, trustworthy profile on Vetster. Here are some tips for taking a good picture.

The Vetster Editorial Team Vetster

The Vetster Editorial Team

5 min read

Vet Spotlight: Dr. Jo Myers on empathy, communication, and building client trust - Vetser Virtual Vet Spotlight header image

Blog · For vets

Vet Spotlight: Dr. Jo Myers on empathy, communication, and building client trust

Meet Dr. Myers, a practicing Vetster veterinarian and an Advisor to our team. She has many years of experience mentoring veterinary teams and refining communication strategies that work in both clinical and virtual settings.

The Vetster Editorial Team Vetster

The Vetster Editorial Team

12 min read

Introducing Vetster's virtual care master class - A vet sitting at a desk in front of his laptop with the title of the article superimposed on the left

Blog · For vets

Introducing Vetster's virtual care master class

Vetster is thrilled to announce the launch of our Virtual Care master class. Vetster’s master class Level One is specifically designed to equip veterinarians with the essential skills needed to excel in virtual care.

The Vetster Editorial Team Vetster

The Vetster Editorial Team

3 min read