Reviews at Vetster from pet owners across 100+ countries
Hear directly from satisfied pet parents who’ve experienced how our platform is transforming pet care with customized treatment plans and expert advice, all accessible from home.
Our customer reviews
Pet parents say it best. Our vets are compassionate, highly experienced, and dedicated to giving your pet the care they deserve.
Dragon
April 2026, Jacksonville
She was very professional and helpful, and she accepted me, turning something down without being pushy, which was something I was concerned with with a service like this. Also, she thought my dog was cute.
VET, VMD
Judith
April 2026, San Jose
Doctor Williams was very knowledgeable and helpful. She's also very easy to talk to which is nice when you're feeling stressed.
VET, DVM
Henry
April 2026, LONG BEACH
Straight forward, gave advice, gave recommendations, gave supplements information.
VET, BSc BVMS
Jessica
April 2026, Benicia
He listened and answered all my questions. Took his time and prescribed my dog medications to help her feel better.
VET, DVM
Heather
April 2026, Cherry Valley
We were so pleased with Dr. Godara. He was so patient, kind, and very informative. He heard our concerns and had a great plan of action. Nowadays I dread vets, but I would happily call on Dr. Godara again. I highly recommend him to anyone; you will be in good hands.
VET, DVM
Joann
April 2026, Phoenix
Dr. Galla was wonderful, so nice and compassionate about my puppy.
VET, DVM
Cristina
April 2026, Gainesville
This is a wonderful service. Saved me from having to take time off at work to take my cat in. Highly recommend Dr. Lapera.
VET, VMD
Catherine
April 2026, Huntington Beach
. This Dr was soooo patient and kind. I kept interrupting, things I would never do and he very kindly just listened. I truly appreciate anyone that can handle me like that knowing how I get.
VET, DVM
Addeliese
April 2026, Florence
Booked same day for allergies and hotspots. Appointment was quick and easy with a good plan of action.
VET, DVM
Angela
April 2026, Ocala
This is literally the best experience instead of having to go to a vet in office. Thank you so much for offering this service and being available so quickly.
VET, VMD
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customers say about
Vetster
How does it work?
Starts with a booking
Choose a time that suits you and your pet, select a licensed vet, and book your virtual appointment in minutes.
Enjoy your appointment
Connect with your vet via video chat. Discuss your pet's health, receive expert advice, and get prescriptions if needed.
Leave a review
Share your experience to help other pet parents. Your feedback ensures we continue to improve our services.
Don't just take our word for it
See what trusted third-party reviews say about our pet care services.
Kelly Larkin
Being able to see a virtual vet was so helpful this morning after having a Great Dane with diarrhea and a newborn I was dreading sitting at the animal hospital but I made an appointment right away with Dr.Pakes, she was right on time for the appointment and gave me advice for his acute situation and a long term plan for his sensitive stomach and allergies. She was so professional, knowledgeable and compassionate.
Katie Lindeman
My experience with Dr. Emilie Reilley was excellent. She is thorough and was able to give advice about next steps to try. She also helped rule out anything that would need immediate attention so that we could avoid a trip to the emergency room.
Adriana Pop
As a prior veterinary technician, I was impressed with the level of care and compassion as well as Dr Backus’s knowledge concerning our dog’s condition. Thanks for providing such any easy to use platform to give us a few more options and more importantly some peace of mind that our little angel will be more comfortable. Thanks again.
Tara Morris
Dr. Joel Lum of Vetster app was able to do a very last minute appt for our doggie Otis, who was having bad ear infection. He was very thorough and patient with me in explaining the treatment plan, and he was kind and pleasant. I don’t usually do these reviews but his awesomeness honestly inspired me to. Couldn’t have been a better experience. Thank you!
Angela Vasquez
What a great service Vetster is! Quickly got an appointment with Dr. Levisman for my senior German Shepherd who does not get around so well anymore. I got a great care plan and prescriptions for my dog. I was even able to fast track one medication prescription by sending it to CVS near my home. I am blown away by the above average customer service, reasonable cost, and how knowledgeable Dr. Levisman is. Thank you!
Andrew Tucker
I am the kind of person that can't always make it to appointments, and when I came home and found my cat with a much worse eye than when I left for work, I needed something early and wasn't able to commute to a clinic and back again, so I figured I'd try this website. I have to say I had a wonderful experience and feel good going forward with the treatment suggested and happy I can get the prescriptions emailed to me so I can fill them with a pharmacy before I go to work. I will likely use this service again! Dr. Rouleau was very helpful and knowledgeable, she was friendly and I feel good about the treatment she prescribed.
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